As of October 2024, meter.me is updating its user roles and permissions for customers and end-users to coincide with the release of Organizations.
Roles Overview:
- Owner: Multiple users on a system may be assigned an “owner” role. In addition to viewing and operating water system components, users with an owne” role can allow or deny sharing the water system resource information in locations where meter.me app is integrated with local fire agencies as well as cancel their water system account
- Manager: The manager role has all the same permissions as the owner, except that it cannot allow or deny sharing water system resource information or cancel an account
- Operator: This role caters specifically to users of systems that require access to remote pump or valve operations. This role is able to view and operate devices but not administrate the system.
- View-Only: This role can view the system and its components and manage their own alerts. They cannot control or edit any part of the system.
For any permissions not allowed, please reach out to the Channel Partner who installed your system for further assistance.
The table below lists each role’s capabilities within the meter.me app.
| Actions | Owner | Manager | Operator | View Only |
|---|---|---|---|---|
| Organization, Water Systems & User Management | ||||
| Edit a customer organization |  |
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| Edit a water system | |
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| Invite/edit/ remove users from an organization | |
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| Device Management | ||||
| View component data | |
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| Add/edit/remove meter.bases | |
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| Add/edit/remove motes and components | |
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| Add/replace/remove photos | |
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| Calibrate/reset water meter counter | |
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| Operate pump or valve | |
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| Edit device name &/or location | |
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| Actions | ||||
| Manage alerts | |
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| Generate component data CSV reports | |
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| Enable/disable automations | |
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| Sharing with Local Fire Agencies (if available in your region) | ||||
| Adjust water system resources share settings | |
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| Adjust individual resources share settings | |
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