Channel Partner Roles & Permissions for Organizations

As of October 2024, meter.me is updating its roles and permissions for Channel Partners (System Integrators and Certified Installers) to coincide with the release of Organizations.

NEW Roles Overview:

  • Installer: The installer role maintains all the permissions it had before, namely the ability to add devices to a water system.
  • Systems Admin: The Systems Admin role can set up customer organizations and water systems but cannot install devices. They can also access administrative reports and invite team members as well as customers to the app.
  • Super Installer: The Super Installer role has full permissions to adminstrate their organization. They are able to manage their team and customers, create customer organizations, water systems, and devices, and access administrative reports.
  • View Only

The table below lists each role’s capabilities within the meter.me app.

Actions View only Installer Systems Admin Super Installer
Organization, Water Systems & User Management
Create/edit/remove a customer organization :x: :x: :white_check_mark: :white_check_mark:
Add/remove a water system :x: :x: :white_check_mark: :white_check_mark:
Invite/edit/ remove users from an organization :x: :white_check_mark: :white_check_mark: :white_check_mark:
Edit a water system :x: :white_check_mark: :white_check_mark: :white_check_mark:
Generate organization report :x: :white_check_mark: :white_check_mark: :white_check_mark:
Device Management
View component data :white_check_mark: :white_check_mark: :white_check_mark: :white_check_mark:
View meter.bases :white_check_mark: :white_check_mark: :white_check_mark: :white_check_mark:
Add/edit/remove meter.bases :x: :white_check_mark: :x: :white_check_mark:
Add/edit/remove motes and components :x: :white_check_mark: :x: :white_check_mark:
Add/replace/remove photos :x: :white_check_mark: :x: :white_check_mark:
Calibrate/reset water meter counter :x: :white_check_mark: :x: :white_check_mark:
Operate pump or valve :x: :white_check_mark: :x: :white_check_mark:
Actions
Manage alerts :white_check_mark: :white_check_mark: :white_check_mark: :white_check_mark:
Generate component data CSV reports :x: :white_check_mark: :white_check_mark: :white_check_mark:
Enable/disable automations :x: :white_check_mark: :x: :white_check_mark:
Sharing with Local Fire Agencies (if available in your region)
Adjust water system resources share settings :x: :x: :x: :x:
Adjust individual resources share settings :x: :x: :x: :x:

Customer or end-user roles and permissions can be found here: Customer Roles & Permissions in Organizations