How to change your alert notification delivery method

The meter.me app allows delivery of alert notifications by the following methods:

  • Push: Sends a push notification to your mobile device.
  • SMS: Sends a text message alert to your phone number.
  • Email: Sends an alert to your email inbox.

In order to adjust the delivery method of a new or existing alert, please log into your meter.me account on the mobile app (alert creation and editing is not currently available on the web app):

  • Navigate to the water system where you would like to create or edit your alert
  • Select the “Actions” tab in the lower right menu bar
  • Select an existing alert or use the + icon in the upper right to create a new alert
  • Choose the “Delivery” setting and check or uncheck the delivery methods you prefer
  • Please note that alerts with multiple thresholds (like the default tank minimum level alerts) will have unique delivery options for each threshold
  • Go “Back” to your alert settings and hit “Save” in the upper right to save your changes