To adjust your face ID and/or Touch ID settings, using app v1.11 or newer:
Log in to the mobile meter.me app with your account
Open the menu by selecting the icon in the upper left corner of your screen
Tap the toggle under Login, next to FaceID/TouchID.
- When the toggle is green, FaceID/TouchID is enabled
- When the toggle is grey, FaceID/TouchID is disabled