You must be an Owner or Installer on a system to invite other users. If you have the Owner or Installer role, you can invite users to your system by doing the following:
Using the mobile app
- Login to your account
- If you have more than one system, select the system you want to add a user to
- Select the menu icon in the upper left corner of the app
- Select System Settings
- Select Users
- Select Invite in the upper left corner
- Enter the user’s email
- Select their role (see below for more on the available roles)
- Click Send Invite
The user will receive an invite email to their email address with instructions on how to download the app and log in. You can return to the users list to edit or remove users anytime.
Using web.meter.me
- Login to your account
- Select the System you want to add a user to
- In the sidebar, under that system, select Users
- Select the Invite User button
- Enter the user’s email and click next
- If known, enter the user’s name
- Select their role (see below for more on the available roles)
- Click Send Invite by Email
The user will receive an invite email to their email address with instructions on how to download the app and log in. You can return to the users list to edit or remove users anytime.
Permissions and Roles
The four user roles currently available are Owner, Installer, Admin, and User.
- The Owner role has the ability to edit the system details; view, edit, and control the components on the system (e.g., turn a pump on); and invite, edit, and remove users. However, they cannot create components.
- The Installer role can’t edit the system details, but they can view, edit, control, and create components and invite, edit, and remove users.
- The Admin role can’t manage other users, control components, or create components, but they can view and edit components.
- The User role can’t manage other users, control components, or create or edit components, but they can view components.